Return Policy

Return Policy

We want you to love your JIAMING pieces. If something isn't right, we're here to help.

Return window

You can request a return within 30 days of delivery.

Condition

Items must be unworn, unwashed and in their original condition with all tags attached.

How to start a return

Email contact@jiaming.shop with your order number and the item(s) you'd like to return. We'll reply with return instructions.

Refunds

Once your return is received and inspected, your refund is issued to the original payment method within 5–7 business days.

Exchanges

Need a different size? Start a return and place a new order, or email us and we'll help arrange an exchange.

Non-returnable items

Final-sale items and worn or washed items cannot be returned.

Any questions? Reach us at contact@jiaming.shop.