FAQ

Frequently Asked Questions

Where do you ship from and where do you ship to?

We ship worldwide from China.

How long does delivery take?

Orders are dispatched within 1–3 business days and delivered in 7–21 days depending on your location.

How much is shipping?

Shipping is free on orders over $100. Orders under $100 are charged a flat rate calculated at checkout.

Do you offer returns?

Yes. You can return unworn items with tags attached within 30 days of delivery. See our Return Policy for details.

How do I choose the right size?

Each product page has a size chart and a measurement guide. Sizing is based on body weight; if you're between sizes or prefer a looser fit, size up.

How should I care for my pieces?

Machine wash cold and hang dry. Avoid bleach and high heat to preserve the fabric and finish.

What payment methods do you accept?

Visa, Mastercard, PayPal, Apple Pay and Google Pay.

Still need help?

Email us at contact@jiaming.shop and we'll get back to you.